View bills
In KakaoCloud Console's Billing service, you can check the final invoice containing the confirmed total amount for the previous month at the beginning of each month.
- Billing > Invoice inquiry tab is only accessible to users with Billing administrator or Billing manager roles.
- Billing service users must be registered to at least one billing group, otherwise, access to the Billing menu will be restricted. Users can only view invoices for the billing groups they are authorized to access.
View final billing amount
The final billing amount includes VAT (10%) and any applicable discounts or surcharges based on the previous month's usage. This amount is reflected in the invoice issued at the beginning of each month. Invoices are sent to the email of the billing manager registered in each billing group and can also be viewed in KakaoCloud Console.
- If you have created sub-billing groups in addition to the main billing group, multiple invoices will be issued per billing group. You can view each billing group's invoice separately.
- The ALL (overall) invoice is not an actual invoice issued to customers; it is a summary of the total amount for billing groups the user has access to.
- VAT is calculated as 10% of the (total usage amount - amount covered by free/paid credits).
- Go to KakaoCloud Console > Billing menu.
- Click the Invoice menu and review the detailed billing information. Refer to the table below for an explanation of each item on the invoice.
| Category | Description |
|---|---|
| Billing group dropdown | Select the billing group you wish to view |
| Payment method | Credit card or dedicated account details - Click Change to modify the payment method |
| Payment date (or due date) | Information displayed varies by payment method - For credit cards, the payment date (10th) is automatically displayed each month - For dedicated accounts, the due date is displayed (end of each month) |
| Final billing amount | The final amount the customer needs to pay or settle - Formula: (Total usage amount - free/paid credits) + VAT + overdue amount |
| Total usage amount | The total service usage fee for the month |
| Free credit usage | The amount covered by free credits |
| Paid credit usage | The amount covered by paid credits |
| VAT | 10% of the taxable amount (total usage amount - free/paid credits) |
| Discount for amounts under 100 KRW | Discount applied if the monthly usage amount, including VAT, is less than 100 KRW |
| Overdue amount | The unpaid amount + late fee - Unpaid amount: The amount of unpaid invoices - Late fee: Calculated as the taxable amount of unpaid invoices x 0.05% x number of overdue months |
View bills by service
You can view the billing amounts by service in KakaoCloud Console.
- Go to KakaoCloud Console > Billing menu.
- Navigate to the Invoice menu.
- In the Service inquiry tab, select the service you want to view.
- Click the [PDF download] or [Excel download] buttons to download the full invoice in the selected format. Even if a specific service is selected, the full invoice will be downloaded.
View bills by project
You can view the billing amounts by project in KakaoCloud Console. Click on a project or service to see detailed billing information.
However, network fees by project in the kr-central-1 region are not provided.
- Go to KakaoCloud Console > Billing menu.
- Click the Invoice menu, then select the Project inquiry tab to view billing amounts by project.
- Click the [Excel download] button to download the entire invoice in Excel format. Even if a specific service is selected, the full invoice will be downloaded.
Even if a project is not currently connected to a billing group, you can still check its fees for past invoices when it was part of that billing group.
Example:
When viewing the "Sub billing group (A)" invoice for July, you can only see the estimated charges for the currently connected Project B. However, if you view the June invoice, you can see charges for both Project A and B as they were both part of the group at that time.
-
June invoice:
Billing group Connected projects Sub billing group (A) Project A, B Sub billing group (B) Project C -
July invoice:
Billing group Connected projects Sub billing group (A) Project B Sub billing group (B) Project A, C
View credit card sales statement
If you paid your usage fees by credit card, you can check the credit card sales statement for evidence.
- Go to KakaoCloud Console > Billing menu.
- Click the Invoice menu, then click the [View credit card sales statement] button.
- The [View credit card sales statement] button is only activated when the payment status is Complete.
View proof for dedicated account
Kakao Enterprise issues a tax invoice on the 15th of every month. If you have any questions related to the dedicated account, please contact the Helpdesk.