View invoice
In the Billing service of the KakaoCloud Console, you can check the finalized monthly invoice at the beginning of each month, which includes the final amount for the previous month's usage.
To access the Billing > Invoice menu, the following two permissions are required. Without both permissions, access to the invoice menu will not be granted.
- Permission assignment via IAM: You must request the Org Admin to assign at least one of the following roles: Billing Admin or Billing Manager. These roles grant basic access to the invoice menu.
- Registration to a billing group: After being granted IAM permissions, you must also be registered in a billing group to view that group’s invoice and use other billing-related features. However, a Billing Admin of the main billing group has unrestricted access to all sub billing groups.
View final billing amount
The final billing amount reflects the previous month’s service usage, including VAT (10%), discounts, and surcharges. Invoices are issued at the beginning of each month and sent to the billing contact’s email address for each billing group. You can also view invoices via the KakaoCloud Console.
- If sub billing groups are created in addition to the main billing group, separate invoices are issued for each group.
- The ALL invoice is not an official document issued to customers, but rather a consolidated view for users with access to multiple billing groups.
- VAT is calculated as 10% of (total usage amount - free/paid credit usage).
- Go to the KakaoCloud Console and navigate to the Billing menu.
- Click Invoice and review the details. See the table below for descriptions of each section:
| Section | Description |
|---|---|
| Billing group dropdown | Select the billing group to view |
| Payment method | Credit card or dedicated account info - Click Change to modify payment method |
| Payment due date | Varies by payment method - Credit card: automatic payment date (10th of each month) - Dedicated account: due date (end of each month) |
| Final billing amount | Amount to be paid or invoiced - Formula: (total usage amount - credit usage) + VAT + overdue charges |
| Total usage amount | Total charges for service usage during the month |
| Discount amount | Total discounts applied for the month - Based on each billing group’s policy |
| Free credit usage | Amount of free credits used |
| Paid credit usage | Amount of paid credits used |
| VAT | 10% of (total usage - credit usage) |
| Discount under 100 KRW | If total bill including VAT is under 100 KRW, the amount is waived |
| Overdue amount | Unpaid balance + late fee - Unpaid balance: unpaid invoice total - Late fee: 0.05% of invoice subtotal × number of overdue months |
| Penalty fee | Charges incurred due to contract violations |
View billing amount by service
You can check billing amounts per service in the KakaoCloud Console.
- Go to the KakaoCloud Console and open the Billing menu.
- Click the Invoice menu.
- Under the By service tab, select the desired service.
- Click [Download PDF] or [Download Excel] to download the complete invoice in the selected format. The full invoice is downloaded even if a specific service is selected.
View billing amount by project
You can check billing amounts per project in the KakaoCloud Console. Click a project or service name to see detailed billing information.
- Go to the KakaoCloud Console and open the Billing menu.
- Click the Invoice menu and go to the By project tab to view billing by project.
- Click [Download Excel] to export the full invoice data. The complete billing data is downloaded even if a specific project or service is selected.
Even if a project is no longer connected to a billing group, past invoices will reflect the projects that belonged to the group at the time of issuance.
Example:
When checking the invoice for "Sub Billing Group (A)" in July, only charges for Project B (currently connected) are shown. However, when checking June’s invoice, you can see charges for both Project A and B, which were part of the group at that time.
-
June invoice:
Billing group Connected projects Sub Billing Group (A) Project A, B Sub Billing Group (B) Project C -
July invoice:
Billing group Connected projects Sub Billing Group (A) Project B Sub Billing Group (B) Project A, C
View credit card sales statement
If payment is made by credit card, you can retrieve the sales statement as proof of payment.
- Go to the KakaoCloud Console and open the Billing menu.
- Click the Invoice menu, then click the [View credit card statement] button.
- This button is only active when the payment status is Completed.
View proof for dedicated account payments
Kakao Enterprise issues a tax invoice (billing statement) by the 15th of each month for customers using a dedicated account.
For inquiries related to dedicated account payments, please contact the Helpdesk.