Manage payment method

KakaoCloud Console's Billing service provides features to register, modify, and manage payment methods for billing.
Payment methods are required to be registered for each billing group, and if no payment method is registered, access to services may be restricted. In particular, the main billing group must register a payment method, or service interruption or billing issues due to overdue payments may occur.

Permission guidance

• The Billing > Payment method tab can only be accessed by users with the Billing Administrator role.
• Billing service users must be registered in at least one billing group; otherwise, access to the Billing menu will be restricted. Additionally, users can view the payment methods of the billing groups to which they are authorized.

Payment method types

Users can pay the monthly invoice charges through the following payment methods.

Payment method	Payment date	Documentation
Credit card	Automatically charged on the 10th of each month	Credit card sales slip - available in Billing > Invoice tab
Dedicated account	Direct deposit within the invoice payment deadline	Tax invoice (billing) - issued by Kakao Enterprise on the 15th of each month

Depending on the member type, the supported payment methods and authentication methods are as follows.

Member type	Payment method	Authentication information	Notes
Business	Personal or named corporate card	Mobile phone verification	Only credit cards allowed (debit, prepaid/gift cards not permitted)
	Anonymous corporate card	Business registration number	Only credit cards allowed (debit, prepaid/gift cards not permitted)
	Dedicated account	-	Contact Helpdesk

Managing payment methods by group

You can register and manage payment methods for each billing group.

• The main billing group must register a payment method, and failure to do so will restrict service use.
• Sub-billing groups must also register payment methods individually, and failure to do so may result in late fees.

Refer to the table below for descriptions of each item in the payment method menu.

Item	Description
Billing group classification	Classification of main or sub-billing group
Billing group name	Name of the billing group
Payment method	Credit card or dedicated account - If the payment method is unregistered, a 'Registration required' message will be displayed. Please register a payment method.
Payment information	Detailed information of the payment method
Last modified date	Date of the last modification of the payment method
Payment method settings	Click on the payment method registration or change button to move to the payment method settings popup

Registering and managing credit cards

Registering credit card

You can register a credit card as a payment method to automatically charge the monthly invoice amount.

1. Go to KakaoCloud Console > Billing menu.
2. In the Payment method tab, click the [Register payment method] button for the desired billing group.
3. In the Automatic payment registration popup, select the payment method and click the [Next] button.
4. Enter the required information for the payment method and complete the authentication, then click the [Next] button.
   • Refer to Payment methods type for authentication information based on member type.
5. Confirm the registered payment method in the Payment method menu.

Changing credit card

You can change an existing registered credit card to another card.

1. Go to KakaoCloud Console > Billing menu.
2. In the Payment method tab, click the [Change payment method] button for the billing group you wish to change.
3. In the Automatic payment registration popup, select the payment method and agreement, then click the [Next] button.
4. Enter the necessary information and complete the authentication procedure.
5. Once completed, the previous payment method information will be deleted, and the new payment method will be set.
6. Confirm the changed payment method in the Payment method menu.

Registering and managing dedicated accounts

A dedicated account is a method that allows users to pay billing charges through a dedicated account provided by Kakao Enterprise. This method is particularly suitable for large transactions or corporate customers, and payment is made by directly depositing into the account within the monthly invoice payment deadline.

Applications for dedicated accounts and related inquiries can be made through Helpdesk.