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Manage payment method

You can pay your monthly bills using the provided payment methods as follows.

When using a credit card, the usage fees will be automatically charged on the scheduled monthly payment date, which is the 10th of each month.

When using a dedicated account, you can directly deposit the service fees using the dedicated account of Kakao Enterprise. You can apply for a dedicated account through Helpdesk.

Payment methodPayment dateProof of payment
Credit cardMonthly on the 10th (auto payment date)Check credit card sales receipts for verification
- Confirm on Billing > Bills menu
Dedicated accountDirect deposit by the payment deadline shown on the bills
- Refer to View estimated cost
Kakao Enterprise issues a tax invoice on the 15th of each month.
Permission
  • Only users with roles of Billing Admin, Billing Manager, Billing Viewer can access the View estimated cost menu.
  • Even billing role users will have restricted access to the billing menu if they are not part of a billing group.
  • Users can only view invoices for the billing groups they have access to.

Manage payment methods by billing group

You can register and change payment methods for each billing group. Payment methods must be registered for all billing groups individually.
The payment method for the main billing group must be registered. If no payment method is registered for the main billing group, KakaoCloud services cannot be used. Additionally, sub-billing groups cannot be created under a billing group without a registered payment method.
If a payment method is not registered, late fees may be incurred due to unpaid invoices. Please ensure that payment methods are registered for all billing groups.

ItemDescription
Billing group classificationClassification as main or sub-billing group
Billing group nameName of the billing group
Payment methodCredit card or dedicated account
- If no payment method is registered, a Registration required message will be displayed. Please ensure to register a payment method.
Payment informationInformation on the payment method
Last modified dateLast date the payment method was modified
Payment method settingsClicking the [Register or change payment method] button will navigate to the payment method settings popup

Available payment methods by member type

The available payment methods and authentication requirements vary depending on the member type.

Member typePayment methodAuthentication for each payment methodRemarks
BusinessPersonal credit cardMobile identity verification: Personal credit card, named corporate cardOnly credit cards are accepted (no debit, prepaid, or gift cards)
Corporate credit cardBusiness registration number: Unnamed corporate cardOnly credit cards are accepted (no debit, prepaid, or gift cards)
Dedicated account-Contact Helpdesk for details

Register credit card

Register a credit card as a payment method to enable automatic monthly billing.

  1. Select the Billing menu in the KakaoCloud Console.
  2. Click on the Payment methods menu, then click the [Register payment method] button for the billing group you want to register.
  3. In the Automatic payment registration popup, select the payment method and agree to the terms, then click [Next].
  4. Enter the required information and perform identity verification based on the selected payment method, then click [Next].
  5. Verify the registered payment method in the Payment methods menu.

Change credit card

You can change your registered credit card to another card.

  1. Select the Billing menu in the KakaoCloud Console.
  2. Click on the Payment methods menu, then click the [Change payment method] button for the billing group you want to modify.
  3. In the Automatic payment registration popup, select the payment method and agree to the terms, then click [Next].
  4. Enter the required information and perform identity verification based on the selected payment method, then click [Next].
  5. Once the new payment method is successfully registered, the previous payment method will be deleted.
  6. Verify the updated payment method in the Payment methods menu.