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Hybrid Data Center

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Hybrid Data Center is currently available only to customers who have submitted a separate application and completed a preliminary consultation.

Hybrid Data Center (HDC) provides customized colocation, internet connectivity, IT equipment rental and purchase, and monitoring services through Kakao Enterprise's data center infrastructure. Hybrid Data Center analyzes customer requirements through professional IT consulting and provides data center services at competitive prices. It also supports efficient and stable service operations by offering extensible add-on features and monitoring and maintenance by specialists.

Console layout​

Hybrid Data Center consists of the Dashboard, Service, and Request tabs.

Dashboard tab​

The Dashboard tab provides an at-a-glance view of your active services, service quantities, and services approaching contract expiration. Services with contracts that expire within 30 days appear in the expiring services list. The active services list displays some of your most recently added services.

Click the ⋮ button above the list or select the Service tab from the menu at the top of the page to view your active services.

Hybrid Data Center Dashboard tab

Service tab​

The Service tab provides the complete list of your active services. For each service, it displays the contract number, service name, service details, quantity, contract start date, and contract end date. You can select a search field to find specific information and sort the list by contract number or service name.

Hybrid Data Center Service tab

Request tab​

The Request tab displays your service applications and their progress. You can also search for submitted service applications.

Hybrid Data Center Request tab

Submit service inquiry​

Click Service inquiry in the upper-right corner to submit a technical inquiry about a Hybrid Data Center service that you currently use.

Apply for service​

Click Apply for service in the upper-right corner to request a consultation about adding a Hybrid Data Center service.

After you submit an application, its status is set to Awaiting response. When the representative reviews the application, the status changes to In progress. After a response is registered, the status changes to Response complete. The representative contacts the applicant by email or phone within three business days after the response is completed.