Create and manage notification channels

You can configure and manage notification channels and the recipients who will receive alerts. You can set IAM users within a project as recipients and receive notifications when events occur in services. Here’s how to create and manage notification channels in the Alert Center service.

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At least one notification channel must be created in advance to create an alert policy.

Create notification channel

You can create a new notification channel for receiving alerts.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Notification channel menu (for organization users, click Notification channel (Organization)) and click the [Create notification channel] button.

3. In the pop-up, enter the information and click [Create].

   Field	Description
   Notification channel name	Enter the notification channel name - Duplicate names are not allowed within the same project - The name can be modified after creation
   Description (Optional)	Enter a description for the notification channel
   Main channel type	Basic channel (Email, SMS, Alim Talk), Slack, Webhook, Pub/Sub
   Main channel type > Basic Channel	Specify recipients - You can select multiple recipients for Email/SMS/Alim Talk - Messages are sent based on the email or phone number entered by the user * Messages are sent only after individual recipient verification
   Main channel type > Slack	If Slack is selected, perform the following steps 1. Click [Connect to Slack] and log in 2. Return to the page and confirm the desired workspace name 3. Enter the channel name (must start with #) 4. Optionally, test the connection - Click [Send test alert] to send a test message
   Main channel type > Webhook	Enter the endpoint URL - Must start with http:// or https://
   Main channel type > Pub/Sub	Select a topic to receive alerts - Default-Topic cannot be selected
   Fallback channel	Choose whether to use an alternate channel - If used, alerts will be sent to the alternate channel when the main channel fails - Only basic channels (Email/SMS/Alim Talk) are available - If the main channel is a basic channel, the same recipient list will be used for the alternate channel * The same channel type cannot be selected for both main and alternate channels
   Notification channel status	Choose whether to activate the notification channel - If activated, the notification channel is created and used immediately - If not activated, the channel is only created but not used * You can change the status after creation

Manage notification channel

You can view and manage information about already created notification channels.

View notification channel list

You can check the list of currently registered notification channels.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Notification channel menu (for organization users, click Notification channel (Organization)), and check the list of currently registered notification channels.

   Field	Description
   Name	The name of the alert policy saved when creating or modifying the notification channel
   Description	The description saved when creating or modifying the notification channel
   Main channel	The type of channel used as the main sending method in the notification channel
   Fallback channel	The type of alternate sending method used if the main channel fails
   Last updated	The date and time when the notification channel was created or last modified
   Last sent time	The time when the last alert was sent using this notification channel
   Status	Indicates whether the notification channel is active
   More	Click [More] to modify or delete individual notification channels

View notification channel details

You can check detailed information and usage status for a notification channel.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Notification channel menu (for organization users, click Notification channel (Organization)) and select the notification channel to view from the list.

3. On the detailed page of the notification channel, review the information.

   Field	Description
   Connection information	- Slack, Webhook, Pub/Sub: Configured connection details * Basic channels (Email/SMS/Alim Talk) do not display connection information
   Fallback channel	Whether an alternate channel is used and the type of alternate channel
   Recipients	List of recipients designated for this notification channel
   Usage status	List of alert policies set for this notification channel

Modify notification channel

You can modify an already created notification channel.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Notification channel menu (for organization users, click Notification channel (Organization)) and click the [Update] button at the top-right of the notification channel list or details page.

3. Enter the changes and click [Update].

   Field	Description
   Notification channel name	Enter the name of the notification channel - Duplicate names are not allowed within the same project - The name can be modified after creation
   Description (Optional)	Enter a description for the notification channel
   Main channel type	Cannot be modified
   Main channel type > Basic Channel	Specify recipients - You can select multiple recipients for Email/SMS/Alim Talk - Messages are sent based on the email or phone number entered by the user Messages are sent only after individual recipient verification
   Main channel type > Slack	1. Workspace information cannot be modified 2. Modify the channel name (must start with #) 3. Optionally, test the connection - Click [Send test alert] to send a test message
   Main channel type > Webhook	Modify the endpoint URL - Must start with http:// or https://
   Fallback channel	Choose whether to use an alternate channel - If used, alerts will be sent to the alternate channel when the main channel fails - Only basic channels (Email/SMS/Alim Talk) are available - If the main channel is a basic channel, the same recipient list will be used for the alternate channel - If the main channel is not a basic channel, you must specify recipients for the alternate channel * The same channel type cannot be selected for both main and alternate channels
   Notification channel status	Choose whether to activate the notification channel - If activated, the notification channel is updated and used immediately - If not activated, the channel is only updated but not used

Delete notification channel

You can delete a notification channel that is no longer needed.

caution

Deleted channels cannot be restored, and deleting a notification channel will affect any alert policies that use it. Be mindful of this when deleting a notification channel.

1. Go to KakaoCloud Console > Management > Alert Center.
2. Click the Notification channel menu (for organization users, click Notification channel (Organization)) and click the [Delete] button at the top-right of the notification channel list or details page.
3. In the pop-up, enter the name of the channel to delete, and click [Delete].