Create and manage alert policies

You can quickly identify and resolve issues in KakaoCloud services through alerts.
Alert policies can be configured based on three main types: metrics, logs, and events. Alert policies can be set per service, with alert conditions based on triggered events.
Alerts are sent to the designated notification channel when an event meeting the set conditions occurs. For more details on alert condition types and services that support alerts, refer to Alert Policy.

Create alert policy

You can create an alert policy based on events occurring in KakaoCloud services.

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To create an alert policy, you must have at least one notification channel created in advance.
For details on creating a notification channel, refer to Create and manage notification channels.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the [Getting started] button to begin using the Alert Center.

   • When you start using the service, a Service agent is created to access Alert Center resources.

3. Click the Alert Policy menu (for organization users, click Alert policy (Organization)), then click the [Create alert policy] button.

4. In Create alert policy > Step 1: Set alert conditions, enter the information and click [Next].

   Field	Description
   Condition type	Select the condition type for triggering alerts - Metric: Set conditions based on metrics - Log: Set conditions based on logs - Event: Service-specific events in KakaoCloud * Only event conditions are available for organization alert policies
   Service	Select the service to trigger alerts
   Conditions	Set the alert conditions - Click the [Add condition] button to add more alert conditions, with each condition operating as a separate alert * If duplicate alert events are set, they are stored as a single alert event condition

5. In Create alert policy > Step 2: Set notification channels, enter the information and click [Next].

   Field	Description
   Notification channel	Select the main channel type and notification channel - If no notification channels are created, alert policy creation is not possible - Notification channels can be created in the Alert Center > Notification channel tab - You can check whether each notification channel is active (In Use, Not in Use) * You can select inactive notification channels, but alerts will not be received

6. In Create alert policy > Step 3: Set basic information, enter the required information and click [Next].

   Field	Description
   Alert policy name	Enter the alert policy name - Duplicate names are not allowed within the same project - The name can be modified after creation
   Description (Optional)	Enter a description for the alert policy
   Status	Choose whether to activate the alert policy - If activated, the alert policy will be created and used immediately - If not activated, the policy will only be created but not used * The activation status can be changed after creation

7. In Create alert policy > Step 4: Review, check the entered information and click [Create].

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If an alert policy is created with an inactive notification channel, alerts will not be sent to that channel.

Manage alert policy

View alert policy

You can view the list of currently active alert policies.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Alert Policy menu (for organization users, click Alert policy (Organization)) and check the list of currently active alert policies.

   Field	Description
   Name	The name of the alert policy saved during creation or modification
   Description	The description of the alert policy saved during creation or modification
   Status	Indicates whether the alert policy is active
   Condition type	The condition type that triggers alerts
   Service	The service targeted by the alert policy
   Last updated	The date and time when the alert policy was created or last modified
   Last sent time	The time when the last alert was sent for this policy
   [More] icon	Click [More] to modify, change activation status, or delete individual alert policies

View alert policy details

You can view the detailed information of an alert policy.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Alert Policy menu (for organization users, click Alert policy (Organization)), then select the alert policy to view from the list.

3. Review the details on the alert policy details page.

   Field	Description
   Alert conditions	Policy conditions for triggering alerts
   Notification channel	The notification channels that will receive alerts based on the alert policy

Modify alert policy

You can modify an existing alert policy.

1. Go to KakaoCloud Console > Management > Alert Center.

2. Click the Alert Policy menu (for organization users, click Alert policy (Organization)), then click the [Update] button at the top-right of the alert policy list or details page.

3. In Step 1: Set alert conditions, enter the information and click [Next].

   Field	Description
   Condition type	Cannot be modified
   Service	Cannot be modified
   Condition	Set the alert conditions - Click the [Add condition] button to add more alert conditions, with each condition operating as a separate alert * If duplicate alert events are set, they are stored as a single alert event condition

4. In Step 2: Set notification channels, enter the information and click [Next].

   Field	Description
   Notification channel	Modify the channel type and notification channels

5. In Step 3: Set basic information, enter the required information and click [Next].

   Field	Description
   Alert policy name	Enter the alert policy name - Duplicate names are not allowed within the same project
   Description (Optional)	Enter a description for the alert policy
   Status	Choose whether to activate the alert policy - If activated, the alert policy will be updated and used immediately - If not activated, the policy will only be updated but not used

6. In Step 4: Review, check the entered information and click [Create].

Delete alert policy

You can delete an alert policy that is no longer in use.

caution

Deleted policies cannot be restored, so proceed with caution when deleting.

1. Go to KakaoCloud Console > Management > Alert Center.
2. Click the Alert Policy menu (for organization users, click Alert policy (Organization)), then click the [Delete] button at the top-right of the alert policy list or details page.
3. In the pop-up, enter the policy name to confirm deletion, and click [Delete].