Manage mandatory notices

Mandatory notices are notifications sent via email to customers to ensure the continuous functionality of KakaoCloud products and services. These notifications primarily include contractual obligations or information deemed critical by KakaoCloud.

Mandatory notices are sent at the organization level, and only users with an organization role can access this feature. For information on accessible roles, please refer to Manage IAM roles.

View delivery history

The following explains how to view the delivery history and results of mandatory notices sent by KakaoCloud.

1. Go to the KakaoCloud Console > Management > Alert Center menu.

2. Click the Mandatory notice menu and check the list in the Delivery history tab.

   Item	Description
   Email subject	The email subject of the sent mandatory notice
   Sent date/time	Information on when the mandatory notice was sent
   Delivery status	Whether the mandatory notice delivery is complete
   Total sent	Total number of mandatory notices sent
   Successes	Number of successfully sent mandatory notices
   Failures	Number of failed mandatory notice deliveries
   View results	Click the [View results] button to view detailed delivery results in a pop-up

Manage recipients

Recipients of mandatory notices are managed at the organization level. The following explains how to view and configure recipients.

Automatic recipient registration

When an organization is created, the Organization Owner is automatically registered as the default recipient for mandatory notices.

View recipients

The list of registered recipients can be checked via the following path:

1. Go to the KakaoCloud Console > Management > Alert Center menu.

2. Click the Mandatory notice menu and check the list in the Recipient tab.

   Classification	Description	Remarks
   User name	The name entered in the account information by the user registered as a recipient	If recipient type is User
   User ID	The account ID of the recipient	If recipient type is User
   Group name	The name of the registered group	If recipient type is Group
   Group description	The description registered in the group information	If recipient type is Group

Configure recipients

Recipients for mandatory notices can be added or changed at any time by user or group units.

1. Go to the KakaoCloud Console > Management > Alert Center menu.

2. In the Mandatory notice menu, click the Recipient tab.

3. Click the [Configure recipient] button at the top right.

4. Select the recipient type and target, then click the [Save] button.

   Classification	Description
   Recipient type	- User: Select from the list of users within the organization - Group: Select from the list of groups within the organization - Multiple selections allowed