Service status (Status Board)
The Status Board is a public page that can be accessed without logging into the console, providing information on service status and event history.
When an event affecting services occurs, notifications are sent to customers. Notification reception can be configured in the KakaoCloud Alert Center. Additionally, an RSS Feed feature is provided for real-time information tracking.
If you require further verification or support regarding service status, please contact the Help Desk.
Service status
Service Status is a monitoring page where you can check the status of all cloud services at a glance. The normal operation or failure status of each service is displayed by date.
| Category | Description |
|---|---|
| Status Summary | Displays a summary of the current service status at the top of the page. - Example: "All KakaoCloud services are operating normally." or "Currently, 1 service is in an abnormal state." |
| Region Selection | Only the kr-central-2 region is currently supported. |
| Service Status Table | Displays status by service based on the date. Column Configuration - Service: List of services such as Virtual Machine, VPC, MemStore, Console, etc. - Today: Service status at the current moment. - Previous Dates: Status history for each corresponding date. |
| Status Icon Definition | Stability trends can be checked through daily status changes. - 🟡 Investigation required: Services requiring additional inspection. - 🔴 In progress: Services with confirmed impact currently being addressed. - 🟢 Normal: Operating normally. |
Event history
The Event History page allows you to view events that have occurred across KakaoCloud services in chronological order. It provides information such as the status, start time, and end time of each event, and is used to track abnormal situations that occur during service operations.
| Category | Description |
|---|---|
| Event Summary | Displays a summary of unresolved event statuses within the inquiry period at the top of the page. - Example: “There are 2 unresolved events in the inquiry period.” |
| Inquiry Period | Select the period of events to view. - Example: Last 24 hours, Last 7 days, Last 30 daysOnly events within the selected period are displayed in the table. |
| Filter | Filter events based on their status. - Event type - Status: Investigation required, In progress, Resolved |
| Event Table | Displays events in chronological order. Column Configuration - Event: Event name or identifier. - Status: Current processing status of the event. - Start Time: The time the event occurred. - End Time: The time the event was resolved (indicated as - if not yet resolved). |
| Status Icon Definition | Visually distinguishes the status of services managed as events. - 🟡 Investigation required: Services requiring additional inspection. - 🔴 In progress: Services with confirmed impact currently being addressed. - 🟢 Resolved: Services restored to a normal state. |